Last updated on March 17, 2020.
Some shorthand terms are used to make this document easier to read. Ermay Lending Corp. is referred as “Ermay Lending”, “Ermay”, “we”, or “us” throughout this document.
Who we are
Ermay Lending Corp., having started out as an informal micro-lending business in Ozamiz City, Philippines in 2008, offers salary loan, seaman allocation loan, business loan, and pensioner’s loan and has placed high importance on transparency in its 11 years of operations. Ermay Lending Corp. also runs with less operational risk, unlike other micro-lending businesses. Ermay Lending Corp.’s mission is to help empower Filipinos by giving them access to the capital they need.
Our website address is https://www.ermaylendingfranchising.com.
What personal data we collect and why we collect it
By default, we do not collect any personal data about visitors. However, some of the third-party software may. In this section, we list down what possible information may be required or gathered.
Our website does not utilize comments and blog posts.
Our website does not allow visitors to upload any type of media file.
Our contact forms (present in both Contact Us, Franchising, Applications, and Inquiry pages) requires the following information: your name, mobile phone, email, company, and your message. Other information may be required depending on the form selected.
Form submissions are sent directly as an email to customer service representatives. Form submissions are also logged into the website database, so in any case of possible email delivery failures, a copy of the form is still present. For customer service purposes, we may keep a copy of the email and logs until the issue is fully resolved or closed.
We do not use submitted information for other purposes, such as marketing follow-ups unless specified.
Cookies are small pieces of data stored in text files, that are stored on your device’s browser when a website is loaded. They are widely used to ‘remember’ you and your preferences, either for a single visit (through a ‘session cookie’) or for multiple repeat visits (using a ‘persistent cookie’). They ensure a consistent and efficient experience for visitors to allow the website to perform essential functions such as allowing users to register and remain logged in. Cookies may be set by the site that you are visiting (also known as ‘first-party cookies’), or by third-party parties, such as those who serve third-party content and services to the website.
Our website by default does not utilize cookies for visitors. Other cookies such as login information are only used by site administrators, moderators, editors, or writers.
Cookies we set
Account: These are cookies set by WordPress used to identify if a user has registered and logged in, allowing registered users to authenticate and perform account related functions. Our website does not allow public registrations, so these cookies are only necessary for site administrators, moderators, and writers.
Preferences: These are cookies set by WordPress used to store user preferences such as account name, language, and location when logging in.
Other Third-Party Content and Cookies
We set tracking cookies by Google Analytics, a trusted third-party analytics network, to track details such as the number of unique visitors, and the number of views to help improve the user experience.
reCAPTCHA is a trusted service from Google that helps protect websites and apps from spam and abuse by blocking automated software and other malicious submissions to any form. However, reCAPTCHA collects personal information from users to determine whether or not they’re human and not a bot.
You may refer to Google’s User Consent Policy here.
Who we share your data with
Our website does not share any personal data with another third-party.
How long we retain your data
Any user information we gathered as mentioned above is retained not longer than a year, or until it is deemed not needed.
What rights you have over your data
If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
If you have any questions, feel free to contact us anytime.
Our company address is Ground Floor Infinity Business Center, Don Anselmo Bernad Avenue corner Bongabong Street, Catadman Manabay, Ozamis City, Philippines 7200. You may also send an email to [email protected] or call us over (+63) 917-708-7247 or (+63) 920-956-6822